FAQs

Can I check / track my order?

Yes, Shopinway registered user will be able to check and track his/her current or previous orders by clicking "Your Account" button on the top of the site (visible on each page). By clicking on this link you will be asked to enter your Login details. If already entered or once entered, the user lands in "My Cart", where he / she can check the Status of all his/her Orders. Get a link to do the payment directly & Print an Invoice of the order.

What are the different stages of "Order Status"?

Shopinway users can know these different stages of "Order"

Note: At every stage, an email will be sent to your email ID. This is done, to keep you informed on your product/s till it reaches you.

What are my payments options?

Shopinway.com offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Shopinway's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Cash on Delivery and Wallet to make your purchase.

Shopinway also accept payments made using Visa, MasterCard, Maestro and credit/debit cards.

Can I cancel my order after submitting it?

Click on "Cancel Order" below. Choose the order, select the reason and submit!

I see the cancel button, but can’t click on it. Why?

OR

How do I contact Shopinway?

Please click here to contact us. We will be in touch with you as soon as we receive your mail, or you can call us on our LandLine to speak with our customer service support (033) 2548 9016 OR Email us 24/7 at support@shopinway.com

I don’t remember my password. Help!

Follow these steps to reset your password:

What is Shopinway Student Membership?

This is Shopinway Services for FREE fast Shipping, FREE MAKAUT Organizer , MATRIX Polytechnic Organizer and will soon be able to get benefits on upcoming products belongs to Only for Shopinway Student members. Click for mor details.

What is Shopinway’s Policy, Terms & Conditions?

At Shopinway we are committed to safeguard & protect your privacy. We have provided a user-friendly site for easy shopping. Please click to see further details of our Policies, Terms & Conditions.

How much does a shipping cost? What are the Shipment charges?

Delivery charge varies with each Seller & Pincode.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products. While, orders of Rs.2000/- or above are delivered free.